Goldrush Limited Ltd – Terms and Conditions

Last Amended on 20-Feb-2025

The terms and conditions contained in this document are those under which Goldrush Limited Ltd (we) supply any of the products advertised from time to time or listed on our Website and ordered by you (Products). Please read these terms and conditions carefully as they will form the basis of our contract with you. You should retain a copy of these terms and conditions for future reference.

 

1.0 ABOUT US

1.1 The following information is required by the Electronic Commerce (EC Directive) Regulations 2002. This Website is owned and operated by Goldrush Limited Ltd and whose registered offices are at: Goldrush Limited Ltd, 32 Warstone Lane, Jewellery Quarter, Birmingham, B18 6JQ.

1.2 Our email address is info@goldrushlimited.com

1.3 Please read this agreement carefully before using our Website. This represents the terms and conditions (“Terms”) for using and placing orders on the Website or for placing any orders with us via telephone or any other manner. Your use of the site confirms that you have read and accepted the Terms. These Terms and any contract entered into in consequence of your use of our Website are subject to English law, and the courts of England & Wales shall have jurisdiction over any dispute between us.

1.4 In order to purchase any products from us or use any service of ours, you must be 18 years of age or older.

1.5 Please check periodically for changes. NOTHING IN THESE TERMS AFFECTS YOUR LEGAL RIGHTS.

 

2.0 SUPPLY

2.1 We reserve the right to refuse to supply any individual or company.

2.2 We may change, suspend, or discontinue our Website or the provision of Products under the Website or any part of it at any time.

2.3 Every time you place an order for Products from us (“Order”), the Terms in force at that time will apply to the contract for the Product at the moment we confirm acceptance of your order by sending you confirmation that the Product has been or shall shortly be dispatched (the “Order Confirmation”).

2.4 Whenever we revise these Terms, we will inform you and give you notice by stating that these Terms have been amended and the relevant date at the top of this page.

2.5 Orders can be placed through the Website or by calling us at the numbers shown on the Website.

2.6 Once you have placed an Order and we have sent you an Order Confirmation, cancellation is NOT possible under the Distance Selling Regulations referred to in Clause 10.2 due to the fluctuating nature of the precious metals market. We will pursue payment from you for all Orders in respect of which we have sent you an Order Confirmation.

 

3.0 YOUR STATUS

By placing an Order, you warrant that:

3.1 You are legally capable of entering into binding contracts.

3.2 You are at least 18 years old and have a UK or EU domiciled bank account.

3.3 You will accurately complete our registration procedure and provide us with the necessary personal details to process your order, including certified proof of your identity and residential address. If any changes occur, you will immediately notify us via email at info@goldrushlimited.com** or in writing.**

3.4 You will provide information to us that we request in accordance with anti-money laundering and KYC (Know Your Client) regulations.

 

4.0 FRAUD PREVENTION AND ID

For Orders over £5,000 or cumulative orders exceeding £10,000 in any one year, you will provide us with a certified copy of your photographic ID and an original utility bill (not older than three months) confirming your usual residential address.

 

5.0 THE CONTRACT BETWEEN US

5.1 Goldrush Limited Ltd uses a live pricing system; all prices quoted on the Website are subject to market change.

5.2 After you place an Order via the Website, you will receive an automated email acknowledging receipt of your Order (“Acknowledgment”). This does not mean that your Order has been accepted. If we find an error in the price of the Products you have ordered, we will inform you as soon as possible and provide you with the option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you, we will treat the Order as cancelled.

5.3 Your Order constitutes an offer by you to buy a Product at the price displayed on our Website at the time we send you an Order Confirmation. The contract between us (“Contract”) will only be formed when we send you the Order Confirmation.

 

6.0 AVAILABILITY & DELIVERY

6.1 All Products are subject to availability and may be withdrawn at any time before we send you an Order Confirmation.

6.2 Delivery will be made to the address specified by you when you place your Order. We do not deliver to P.O. Box addresses. Where payment is made by credit card, the delivery address must match the cardholder’s billing address. We aim to deliver within 5 working days of receiving cleared funds unless there are exceptional circumstances. If we are unable to deliver within that timeframe, we will notify you via email.

6.3 Delivery fees applicable to your Order will be clearly stated in the online checkout process.

6.4 You are responsible for ensuring that you are present at the delivery address to receive and sign for the goods. Any claims arising from unauthorized signatories or third-party involvement are your responsibility.

6.5 If we fail to deliver your Order after sending an Order Confirmation, we will offer a full refund or equivalent replacement goods. We accept no liability for any price fluctuation in such cases.

 

7.0 RISK & TITLE

The Products will be at your risk from the time of receipt. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of any and all Products ordered by you from us.

 

8.0 PRICE & PAYMENT

8.1 Prices for the Products are set out on the Website at the time we send you our Order Confirmation, including any applicable VAT.

8.2 We will delay dispatch until we receive cleared funds from you via bank transfer or credit card payment.

8.3 We accept payment via bank transfer or credit card. We do not accept letters of credit, payment upon delivery, or cheque payments due to the high value and nature of the products being sold.

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For full Terms & Conditions, including details on Cancellations, Liabilities, Privacy, and Customer Services, please contact us at:

Goldrush Limited Ltd
32 Warstone Lane
Jewellery Quarter
Birmingham
B18 6JQ

Contact Number: 0121 236 0901
Email: info@goldrushlimited.com

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This document serves as a legally binding agreement between Goldrush Limited Ltd and its customers. By placing an order, you agree to these Terms and Conditions.